We know that there is no worse feeling for most people than thinking they’ve lost those precious family photos forever or accidentally deleted that painstakingly put together report for the boss due tomorrow. It’s the equivalent of losing our collector’s edition Star Trek DVD for us geeks! Rest assured though, whilst we have no idea where we put our limited edition copy of Star Trek, we’re determined to help recover your lost data. Here are some of the measures that will be taken:
Assessment of recovery options
There’s any number of ways to go about recovering lost data and an almost endless array of tools that can assist in the process. We’ll consider every conceivable one to recover yours and your Geek will clearly explain the options to you.
Recovery of deleted files from a drive in good working order
If you’ve accidentally deleted files from a hard drive that’s otherwise in good working order, your Geek will attempt to recover them using special software created specifically for the task. Whilst we can often successfully recover data on-site, if in your case we can’t, we’ll send your hard drive away to our off-site data recovery lab for an even more advanced attempt at recovery.
Recovery of data from a damaged or dysfunctional hard drive
If you have a damaged or dysfunctional hard drive, your Geek will first attempt recovery on-site using specialist software designed for work on faulty hard drives. If for some reason we’re not successful, your hard drive will be sent to our off-site data recovery lab where extreme recovery procedures can be followed to recover lost data. A full technical assessment of the options available to you will be provided by our lab.